At [Your Website Name], we are committed to providing high-quality digital products and ensuring customer satisfaction. Please read our Cancellation and Refund Policy carefully before making a purchase.
Digital Product Policy
All our products, including PSD files and downloadable templates, are digital in nature. Once a file is downloaded or delivered, it is considered consumed, and therefore non-refundable.
Cancellation Policy
- Orders for digital products cannot be canceled once the payment has been processed and the download link or file access has been granted.
- If your payment is completed but you did not receive the file, please contact us within 24 hours for assistance
Refund Eligibility
Refunds will only be issued in the following cases:
- The file is corrupt or damaged and cannot be opened.
- You accidentally purchased the same file twice.
- The downloaded product is completely different from what was described on the website.
To request a refund, you must:
- Contact us at admin@dailypsd.com
- Provide your order ID and proof of issue (e.g., screenshot or description of the problem)
Refund requests must be made within 3 days of purchase.
No Refunds for:
- Change of mind or wrong selection of product.
- Compatibility issues due to outdated software or unsupported platforms.
- Customization or editing errors made by the user.
Processing Time
If your refund request is approved, the amount will be credited to your original payment method within 5-7 business days.